We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Very professional and did an awesome job. I definitely will be using them again
Overall excellent job. I definitely will use One of A Kind Pros in the future. Arrived early and explained their cleaning process with the upmost professionalism. My carpet looks brand new!
The technician Umar was polite and very professional. He did an exceptional job cleaning my carpet. When he was done my carpet looked and smelled better than ever. Before the cleaning I was thinking I was going to have to replace it soon, but now I think I will be able to get another few years of use out of it. Very satisfied customer.
UPDATED:
We just bought a house with the entire upstairs carpeted. We knew the previous owner had a dog, but when we got the home, there was no smell. We booked this company to come out and sanitize the carpets just to make sure it was clean for our kids to play around on. I assume because of the dog from the previous owner, the moisture and heat from the cleaning brought up a sort of wet mop smell that engulfed the whole house. I posted a review, but left it at that since I was not present for the cleaning.
Not even a day after the review was posted, the owner of the company called to see what happened and offered to come back and fix the issue. They came back in less than a week and went above and beyond to fix it. The carpets look, feel, and smell amazing now.
Once he was done, the owner took us both upstairs and showed us each of the rooms and made sure we were happy with everything before he left. They look really good now, the smell is taken care of, and he was very thorough with explaining that happened, what they did to fix it, and what to expect with drying and afterwards.
I can't even put words to how happy I am with the customer service. There was never, ever an issue with talking to them, even after the original unsatisfied review. The workers and the owner were all very respectful and responsive. This company probably has the best customer service I've experienced in years. I'm very very happy now and will recommend them to everyone.
They cleaned 2 pieces of white furniture which was over 25 years old and was never cleaned before. GREAT JOB. I am sure they will use me in advertising it was a miracle truly. Thank you guys!!
Excellent cleaning job
Professionalism at its finest! I called James at One of A King Pros after reading several positive reviews and he took care of our cleaning needs. He was able to schedule a same day appointment and the Technician Omar showed up early and did an amazing job! Hats off to One of a Kind Pros and their team on a job well done! We will definitely use their services again!
Amazing work! I started to think I could clean my own carpets but gave in and hired this team. After seeing their work, I will never (ever, ever, never) think about doing my own carpets again :-) James and team were extremely responsive and the service was excellent. Saved me from wasting so much time! Prices are extremely fair and service quality very high. Give them a call now!
Very professional and helpful. Did excellent work.
It was great!
Called and they came out same day! Life savers! Professional! Hard to find this type of great service nowadays! Thx a bunch guys!!!
One of kind Pros has provided Exceptional service for our country club. I am very satisfied with their work.
Very impressed with service and affordable!
The team at One of a Kind Pros was very communicative about the cleaning from start to finish. My area rug is 100% wool, and so it required a special clean. The rug looks new, and I am so grateful.
Easy to schedule. Up front, honest pricing. Fantastic, courteous workers. Efficient. Did fantastic work on some really dirty carpets. Highly recommend.
Great